Design Field Notes: Stephanie Chen

Lecture | November 5 | 4-5 p.m. | 220 Jacobs Hall

 Jacobs Institute for Design Innovation

Stephanie Chen is a design researcher based in San Francisco. The scope of her work has occasionally driven her mother to ask, "How do I explain what you do?!" The best answer is simply that she studies people. Over the last decade she has helped companies and organizations, including Nokia, Pepsi Co., and Tipping Point Community, uncover meaningful insights through human-centered design research. She currently leads user research and insights for the Immersive Computing group at HP Inc.

Although diverse in industry and subject matter, the common denominator of her work is a focus on design for positive social impact. She draws from a background in both engineering (BS MIT Aeronautics & Astronautics) and design (MA RCA IDE), as well as a natural curiosity for problem-solving, and loves working in a field where it is more important to discover how people's idiosyncrasies and unique motivations actually make them similar to each other, rather than set them apart.

Stephanie’s varied projects have consistently uncovered a recurring theme – the importance of designing for transition. At the Jacobs Institute, she will discuss some of her work — including a project with Nokia on internet services for older people, and a project with Tipping Point Community on designing services for formerly incarcerated individuals — reflecting on how discovering and embracing transitions can power the design of more meaningful products and services.

About Design Field Notes:
Each informal talk in this pop-up series brings a design practitioner to a Jacobs Hall teaching studio to share ideas, projects, and practices.