Workshop | October 3 | 9 a.m.-4 p.m. | #24 University Hall
This 6 hour in-person workshop for staff is part of the BPM Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. In this highly interactive workshop, each participants experience is drawn upon for the learning. Ideally, to contribute to and enhance understanding, participants will come with current and/or previous people management experience.
The content covers how to effectively manage conflict between individuals or work teams in the workplace.
By the end of this workshop, participants will be able to
Identify their own and others conflict styles
Analyze and map workplace conflict
Select an appropriate strategy for managing workplace conflict
Create a conflict resolution plan