BPM 203 Analyzing and Resolving Conflict

Workshop | February 12 | 9 a.m.-4:30 p.m. | 24 University Hall

 Human Resources

This 6.5 hour in-person workshop for staff is part of the BPM Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. In this highly interactive workshop, each participant’s experience is drawn upon for the learning. Ideally, to contribute to and enhance understanding, participants will come with current and/or previous people management experience.

The content covers how to effectively manage conflict between individuals or work teams in the workplace.

By the end of this workshop, participants will be able to
• Identify their own and other’s conflict styles
• Analyze and map workplace conflict
• Select an appropriate strategy for managing workplace conflict
• Create a conflict resolution plan