Quality Assurance Program for Higher Education Pedagogy

Seminar | February 15 | 12-1 p.m. | Dwinelle Hall, Academic Innovation Studio, Dwinelle 117

 Michael O'Hare, Professor of Public Policy, Goldman School of Public Policy

 Center for Studies in Higher Education

Join us for a presentation from Michael O'Hare, Professor of Public Policy, on a Quality Assurance Program for Higher Education Pedagogy. Modern quality assurance for manufacturing and service industries, for academic research, and for affectively-dense and craft-skill- dependent professions like the arts and medicine, share a few core principles:

-Measure everything, and learn from exceptions and variation
-Watch each other work and institutionalize coaching up, down, and sideways
-Not dependent on prizes and individual rewards
-Manage the time derivative of performance, not absolute-scale measure
-Expect continuous improvement with no ceiling
Quality assurance for teaching in higher education is strikingly innocent of all of these, but it doesn't have to be. This seminar will be a short provocation followed by discussion of practices that could increase student learning (and reduce costs of all kinds) as they have in so many other fields of endeavor. Note that our emphasis will be not on particular "better teaching practices" but on management of the teaching function, to find and diffuse those, whatever they are.

 No RSVP required

 Lunch will be provided

 cshe@berkeley.edu, 510-643-9212